---
title: "AI Chatbot Pricing Compared: Flat Plans vs Per-Resolution Billing (2026)"
description: "Flat-rate vs per-resolution AI chatbot pricing: Intercom Fin, Zendesk, Freshdesk, HubSpot, Tidio, Chatbase and WhisperChat at 500 to 5,000 chats a month, seats included. Prices checked 22 October 2026."
canonical: "https://www.whisperchat.ai/pricing/ai-chatbot-pricing-per-resolution"
last-updated: "2026-11-10"
source: "https://www.whisperchat.ai/pricing/ai-chatbot-pricing-per-resolution"
---

# AI Chatbot Pricing Compared: Flat Plans vs Per-Resolution Billing (2026)

> Flat-rate vs per-resolution AI chatbot pricing: Intercom Fin, Zendesk, Freshdesk, HubSpot, Tidio, Chatbase and WhisperChat at 500 to 5,000 chats a month, seats included. Prices checked 22 October 2026.

1.  [Home](https://www.whisperchat.ai/)
2.  \>[Pricing](https://www.whisperchat.ai/pricing)
3.  \>Per-Resolution Pricing

# AI Chatbot Pricing Compared: Flat Plans vs Per-Resolution Billing

Per-resolution billing is fair and cheap at low volume, and climbs fast after that. Here is what seven tools charge for AI at 500 to 5,000 chats a month, and what seats add on top.

[Start Free](https://www.whisperchat.ai/auth/signup)[See Live Demo](https://www.whisperchat.ai/demo)

All vendor pricing read first-party in 22 October 2026.

## Is flat pricing or per-resolution billing cheaper for an AI chatbot?

It depends on volume. Per-resolution billing is fair and cheap when your bot handles a few dozen chats a month, especially if you already pay for that helpdesk. Past a few hundred, it climbs fast. At 1,000 resolved chats, Intercom Fin’s AI charges come to $990 and Zendesk’s to about $1,478, while the two flat website chatbots we priced cost $49 to $80 on monthly billing. Flat plans cost less at volume but usually do less.

Last reviewed 22 October 2026 · vendor pricing checked 22 October 2026

## How does each tool charge for AI?

Every vendor uses a different unit, which is why price pages are so hard to compare. Here’s what you actually pay for.

Tool

Billing model

What you pay for AI

Seat price (per agent/month)

What’s included

Intercom Fin

Per outcome

$0.99 per resolution or handoff

$29 to $132 (annual), $39 to $139 (monthly)

Nothing free. 50-outcome monthly minimum

Zendesk AI agents

Per automated resolution

$1.50 committed, $2.00 pay-as-you-go

$55 Suite Team, $115 Suite Professional (annual)

5 per agent (Team), 10 per agent (Professional) each month

Freshdesk Freddy AI Agent

Per session

$49 per 100 sessions ($0.49 each)

$19 Growth, $55 Pro, $89 Enterprise (annual)

500 sessions once, for new customers

HubSpot Customer Agent

Credits per resolution

50 credits ($0.50) per resolved chat

$90 Professional, $150 Enterprise, plus $1,500 / $3,500 onboarding

3,000 credits a month on Professional (60 resolutions)

Tidio Lyro

Tiered conversation packs

From $39/month ($32.50/month billed yearly) for 50 conversations

Starter from $24.17 (annual)

50 Lyro conversations free, once

Chatbase

Flat plan with message credits

$40/month ($32 billed yearly) for 700 credits, up to $500/month ($400 billed yearly) for 15,000; 1 to 5 credits per reply; extra $40 per 1,000

Not per seat (2 to 5 members by plan)

Credits reset monthly. No free plan on its pricing page, only a 7-day trial

WhisperChat

Flat plan with question quota

$49 for ~5,000 questions, $149 for ~10,000, $399 for ~40,000; extra $7 per 1,000

Not per seat

Free plan: 150 questions a month, every month

Two things jump out. First, “resolution” means something slightly different everywhere. Intercom counts it when a customer says they’re sorted or leaves without asking for more help. Zendesk runs an AI check before it bills. Freshdesk doesn’t care about resolution at all: a session is any 24-hour chat with the bot, solved or not. Second, flat tools like Chatbase and WhisperChat count every question, including the ones the bot couldn’t answer.

## Integrations side by side

Price isn’t the only difference. Here’s where each tool can work, from each vendor’s own docs.

Integration

WhisperChat

Intercom Fin

Zendesk

Freshdesk

HubSpot

Any website

Yes. Paste one snippet before </body>. Every plan, including Free

Yes, the Messenger widget

Yes, the Web Widget

Yes, the Web Chat widget

Yes, the chat widget

WordPress

Yes. Install the plugin and enter your Bot ID. Every plan, including Free

Yes, app built by Intercom

Yes, official plugin, last updated about 3 years ago

Yes, app built by Freshworks

Yes, HubSpot for WordPress plugin

Shopify

Yes. Syncs your product catalogue so the bot answers about prices, stock and descriptions. Paid plan

Yes, app built by Intercom

Yes, shows orders next to tickets

Yes, shows orders next to tickets

Yes, app built by HubSpot

Odoo

Yes. Sends captured leads into your Odoo CRM. Odoo Online, Odoo.sh and on-premise. Paid plan

Not listed

Not listed

Not listed

Not listed

Slack

Yes. Mention the bot in a channel or DM it. Paid plan

Yes, as a chat channel and an app

Yes, work tickets from Slack

Yes, Freshdesk for Slack app

Yes, app built by HubSpot

Discord

Yes. A slash command in any server it’s invited to, and in DMs. Paid plan

Not listed

Not listed

Not listed

Not listed

Telegram

Yes. Create a bot with @BotFather and paste the token. Paid plan

Listed as a channel

Yes, through Sunshine Conversations on Professional and up

Only through third-party connectors (a paid app)

Only through third-party connectors, on Professional or Enterprise

Zapier

Yes. Send leads to your CRM, a spreadsheet or Slack, or ask the bot from any Zap. Paid plan

Yes

Yes, app built by Zapier

Yes

Yes

MCP server

Yes. Connect Claude, ChatGPT or any MCP client to manage your chatbots. Paid plan

Yes, official

Only through third-party connectors

Yes, official, on Growth and up

Yes, official

REST API

Yes. Ask a chatbot, manage knowledge sources, read conversations. From $49

Yes

Yes

Yes

Yes

Email, phone, WhatsApp, SMS, Instagram, Facebook

No

Yes, all six

Email, WhatsApp, Instagram and Messenger on Suite plans. SMS needs a Twilio or MessageBird account

Email, WhatsApp, SMS, Instagram and Messenger. Phone not listed

Email and Messenger on all plans. WhatsApp and calling on Professional and up. Instagram not listed

Helpdesks like Zendesk

Only through Zapier

Yes, Zendesk Support app built by Intercom

It is the helpdesk

It is the helpdesk

It is the helpdesk

Every WhisperChat channel answers from the same knowledge and shows up in the same dashboard, so you train it once and it works everywhere you’ve connected it. WordPress and the website embed work on every plan, including Free. The other integrations need a paid plan.

The real difference: the four helpdesks reach customers by email, WhatsApp and social apps, and WhisperChat doesn’t, while WhisperChat adds Discord and Odoo, which none of the four list.

What costs extra: Intercom says most of its own apps come with your plan, but SMS, phone and outbound bulk email and WhatsApp are billed per use. Zendesk’s Telegram and other extra channels come free at low volume on Professional and up. Freshdesk’s MCP server has a yearly action allowance by plan, with extra packs sold separately. HubSpot’s SMS is a $75/month add-on.

## What does each one cost at 500, 1,000, 2,500 and 5,000 chats a month?

The table below shows the AI charge only, per month, in US dollars, on monthly billing for every tool so the rows compare like for like. Seats come in the next table. We counted one AI-handled chat as one resolution, one session, one Chatbase credit and one WhisperChat question.

Monthly AI-handled chats

500

1,000

2,500

5,000

Intercom Fin ($0.99 each)

$495

$990

$2,475

$4,950

Zendesk, committed ($1.50 each, 15 free)

$728

$1,478

$3,728

$7,478

Zendesk, pay-as-you-go ($2.00 each, 15 free)

$970

$1,970

$4,970

$9,970

Freshdesk Freddy ($49 per 100 sessions)

$245

$490

$1,225

$2,450

HubSpot Customer Agent ($0.50 each, 60 free)

$220

$470

$1,220

$2,470

Tidio Lyro (monthly billing)

$350

$700

Custom quote

Custom quote

Chatbase (monthly billing)

$40

$80

$120

$190

WhisperChat (monthly billing)

$49

$49

$49

$49

### How we got these numbers

-   Intercom Fin: chats × $0.99. Example: 1,000 × $0.99 = $990. The 50-outcome minimum doesn’t matter at these volumes.
-   Zendesk: we assumed a 3-agent team on Suite Team, which includes 5 resolutions per agent, so 15 free. Then (chats − 15) × rate. Example: (1,000 − 15) × $1.50 = $1,477.50. Committed means you buy that volume ahead of time.
-   Freshdesk: packs of 100 at $49. Example: 1,000 sessions = 10 packs = $490. We ignored the 500 free sessions because they’re a one-time gift for new customers, not monthly.
-   HubSpot: Customer Agent needs Service Hub Professional, which includes 3,000 credits a month. At 50 credits per resolution that covers 60. Then (chats − 60) × 50 credits × $0.01. Example: (1,000 − 60) × $0.50 = $470. This assumes no other HubSpot feature is using your credits.
-   Tidio Lyro: Tidio publishes Lyro from $39/month ($32.50/month billed yearly) for 50 conversations, and tiers up to 1,000. Tidio’s own pricing guide lists 500 Lyro conversations at $350 a month and 1,000 at $700 a month on monthly billing ($291.67 and $583.33 a month billed yearly). Above 1,000, you need a custom plan.
-   Chatbase: cheapest mix of plan plus $40 extra-credit packs, at monthly prices. 500 fits Hobby (700 credits, $40). 1,000 = Hobby + one 1,000-credit pack = $80. 2,500 = Hobby + two packs = $120, under Standard’s $150. 5,000 = Standard + one pack = $190. Billed yearly, the same mixes cost $32, $72, $112 and $160. Chatbase’s FAQ says one reply uses 1 to 5 credits depending on the AI model, so we assumed a 1-credit model.
-   WhisperChat: Standard is $49/month for about 5,000 questions. Every scenario fits. At 5,000 you’re right at the limit, and extra message credits cost $7 per 1,000. There are no automatic overage charges. Yearly billing saves about 45%: Standard is $319 a year, about $27 a month.

## What about seats?

Most per-resolution tools are helpdesks, so you also pay for every person who logs in. Here’s the full monthly bill for a 3-person team at 1,000 AI-handled chats, using the cheapest plan that includes the AI agent.

Tool

Seats (3 people)

AI charge

Monthly total

Intercom Essential

3 × $29 = $87

$990

$1,077

Zendesk Suite Team

3 × $55 = $165

$1,478

$1,643

Freshdesk Growth

3 × $19 = $57

$490

$547

HubSpot Service Hub Professional

3 × $90 = $270

$470

$740, plus $1,500 one-time onboarding

Chatbase

Included (Hobby allows 2 members, so 3 people need Standard)

$150 plan (monthly billing)

$150

WhisperChat Standard

No seat fees

$49 plan (monthly billing)

$49

Seat prices are annual-billing rates; the Chatbase and WhisperChat plans are monthly prices. The flat tools aren’t doing the same job, though. Intercom, Zendesk, Freshdesk and HubSpot give you a full shared inbox and ticketing. Chatbase and WhisperChat give you a bot on your site, and you’d answer escalations somewhere else.

## What’s good and bad about per-resolution billing?

Per-resolution billing means you pay only when the bot actually solves something. That’s a fair deal, and it’s the right choice for plenty of teams.

### Where it shines

-   Low volume is cheap. At 50 resolved chats a month, Fin costs about $50 and HubSpot Professional’s included credits cover 60 for nothing. No flat paid plan beats that if you’re already in those tools.
-   You don’t pay for failures. If the bot hands off to a person, Intercom, Zendesk and HubSpot don’t charge a resolution. A flat plan counts every question, good answer or not.
-   The vendor has skin in the game. They only earn when the bot works, so they push to make it better.
-   It lives in your helpdesk. Fin, Zendesk and Freddy pass the chat straight to an agent in the same inbox, with full history.

### Where it hurts

-   Success costs more. The better your bot gets, the bigger your bill. Going from 500 to 5,000 resolved chats takes Fin from $495 to $4,950.
-   Budgets are hard to plan. A product launch, an outage or a holiday rush can double your bill in a month. Freshdesk packs expire each cycle, and Zendesk overage costs $2.00 instead of $1.50.
-   “Resolution” is the vendor’s call. Intercom counts a chat as resolved if the customer leaves without asking for more help. Some of those people just gave up.
-   Seats stack on top. You pay for the helpdesk too. A 3-person team on HubSpot Professional pays $270 a month in seats before the first AI answer, plus $1,500 to get started.

## What’s good and bad about flat plans?

A flat plan charges the same each month for a set number of questions. You know the bill before it arrives.

### Where it shines

-   Predictable cost. WhisperChat Standard is $49 whether your bot answers 300 questions or 4,900.
-   Cheap at volume. At 2,500 chats, the flat options here cost $49 to $120 a month. The per-resolution tools cost $1,220 to $3,728 in AI charges alone.
-   No seat math. Neither Chatbase nor WhisperChat charges per agent.
-   A real free tier. WhisperChat’s free plan gives you 150 questions every month, not a one-time trial allowance.

### Where it hurts

-   You pay for unused capacity. If you only get 40 questions a month, $49 isn’t a bargain. Use a free plan or per-resolution billing instead.
-   Every question counts. Including the ones the bot couldn’t answer.
-   Limits still exist. Go past your quota and you buy extra credits ($7 per 1,000 on WhisperChat, $40 per 1,000 on Chatbase) or upgrade.
-   Less built in. Flat website chatbots usually don’t come with a shared inbox or ticketing. WhisperChat, for example, has no live takeover inside the chat. When it isn’t sure, it collects the visitor’s contact details and alerts your team, or offers a Cal.com booking link.

## Which one should you pick?

Start with two questions. How many chats will the bot handle each month? And do you already pay for a helpdesk?

### Pick per-resolution billing if

-   You get fewer than about 100 AI-handled chats a month. Fin at 100 resolutions is $99, and HubSpot Professional covers the first 60 with included credits.
-   You already run Intercom, Zendesk, Freshdesk or HubSpot and your team lives in that inbox. Adding the vendor’s own AI keeps everything in one place.
-   You need a human to take over the live chat with full history, or you need ticketing, SLAs or compliance paperwork. Flat website chatbots often don’t offer these. WhisperChat doesn’t offer SOC 2 or HIPAA, for example.

### Pick a flat plan if

-   You expect hundreds or thousands of questions a month. The gap is large: $49 against $990 at 1,000 chats on Fin.
-   Your traffic jumps around and you want a bill you can plan for.
-   You mainly need a bot that answers questions from your website and documents, and you’re happy to handle the tricky ones by email or a booking link.

### Where’s the crossover?

Against Fin, any paid flat plan here wins once you pass about 50 resolutions a month ($49.50 on Fin vs $49 on WhisperChat Standard). Against Freshdesk’s $0.49 sessions, it’s about 100. But that’s only the AI line. If you need a helpdesk anyway, compare the full bill, not just the bot.

### This page isn’t for you if

You’re a large support team with strict compliance needs and agents working tickets all day. You’ll want a helpdesk with built-in AI, and per-resolution billing is simply how that market charges.

## Get a bill you can plan for

WhisperChat is $49 a month for about 5,000 questions, with no seat fees. Start free with 150 questions a month, no card needed.

[Start Free](https://www.whisperchat.ai/auth/signup)

## FAQ

### How much does Intercom Fin cost at scale?

Fin charges $0.99 per outcome, so 1,000 resolved chats cost $990 a month and 5,000 cost $4,950. Add $29 to $132 per seat per month if you use Intercom’s helpdesk. There’s a 50-outcome monthly minimum.

### What is a “resolution” in AI chatbot pricing?

It’s a chat the AI finished without a human stepping in. Each vendor defines it a bit differently. Intercom counts a customer leaving without asking for more help. Zendesk runs an AI check first. Freshdesk bills per 24-hour session, resolved or not.

### Does Zendesk publish its AI resolution price?

Yes, now it does. Its pricing page lists $1.50 per committed automated resolution and $2.00 pay-as-you-go. Suite Team includes 5 per agent each month and Suite Professional includes 10.

### How much does HubSpot’s Customer Agent cost?

It uses 50 HubSpot credits per resolved chat. Extra credits cost $0.01 each, so that’s $0.50 per resolution. Service Hub Professional includes 3,000 credits a month, enough for 60 resolutions, and costs $90 per seat plus a $1,500 onboarding fee.

### Is flat-rate AI chatbot pricing really unlimited?

No. Flat plans come with a quota. WhisperChat Standard covers about 5,000 questions a month on the default AI model; picking a larger model uses up to 5 credits per question. Chatbase Hobby covers 700 credits, with the same kind of per-model multiplier. Past that, you buy extra credits or move up a plan.

### When is per-resolution pricing cheaper than a flat plan?

When your volume is low. Under about 50 resolved chats a month, Fin costs less than a $49 flat plan. Under about 100, Freshdesk sessions do too. If you’re already paying for that helpdesk, the AI add-on is often the simplest choice at that level.

### Can I try these tools for free?

Most have a trial or a free tier. Fin offers 14 days free. HubSpot gives 14 days of Customer Agent with a Professional or Enterprise seat. Tidio gives 50 free Lyro conversations. Chatbase shows no free plan on its pricing page, only a 7-day trial. WhisperChat’s free plan includes 150 questions every month with no time limit.

### Which tools does WhisperChat connect to?

Ten: any website, WordPress, Shopify, Odoo, Slack, Discord, Telegram, Zapier, an MCP server and a REST API. You can also share your bot as a public chat link. WordPress and the website embed work on the free plan; the rest need a paid plan. Every channel answers from the same trained content. WhisperChat doesn’t answer on email, phone, WhatsApp, SMS, Instagram or Facebook.

## How we researched this

Written by

WhisperChat Research

Competitor pricing checked

22 October 2026

Published

22 October 2026

Last reviewed

22 October 2026

### Where the numbers come from

Every competitor price, plan limit, and quota on this page was read from that vendor’s own public pricing page or documentation on the date shown above. Where a vendor does not publish a figure, this page says so rather than estimating one.

### What we have not done

We have not run a hands-on trial of the competing products, and we do not claim to have. This page compares published capabilities and published pricing. Anything that would require using the product to know answer quality, support responsiveness, reliability is outside what we can honestly assess here.

### How we decide who wins a row

A row goes to the product whose published information supports it. Where a competitor is stronger than WhisperChat, the page says so. Where a competitor costs less than WhisperChat at a given volume, the page shows both numbers.

### What we do about stale prices

AI chatbot pricing changes often. Each page shows the month its competitor pricing was checked. If that date is more than a few months old, check the vendor’s pricing page before making a decision on it.

### How we put this together

We took every competitor price from the vendor’s own pricing page or help center on 22 October 2026. We didn’t run these tools side by side, so the cost tables are arithmetic on published rates, not bills from real accounts. Where a vendor doesn’t publish a number, we say so instead of guessing. WhisperChat makes one of the products on this page, so read our numbers with that in mind and check the sources below. Prices change often in this market. Zendesk and Intercom both changed how they bill AI in 2026.

## Sources

Every competitor figure on this page was read from these pages on the dates shown. Prices change check the source before making a decision on it.

1.  1.[Fin pricing](https://fin.ai/pricing)fin.ai · Checked 22 October 2026 $0.99 per outcome, $29 seat, 50-outcome minimum, 14-day trial
2.  2.[Fin help: pricing outcomes](https://fin.ai/help/en/articles/13975800-fin-pricing-outcomes)fin.ai · Checked 22 October 2026 what counts as an outcome
3.  3.[Intercom pricing guide](https://www.intercom.com/learning-center/intercom-pricing)intercom.com · Checked 22 October 2026 Essential $29/$39, Advanced $85/$99, Expert $132/$139 per seat
4.  4.[Zendesk pricing](https://www.zendesk.com/pricing/)zendesk.com · Checked 22 October 2026 Suite Team $55, Professional $115 per agent; $1.50 committed and $2.00 pay-as-you-go per automated resolution
5.  5.[Zendesk: About automated resolution tiers](https://support.zendesk.com/hc/en-us/articles/9570369117338-About-automated-resolution-tiers)support.zendesk.com · Checked 22 October 2026 how resolutions are verified
6.  6.[Zendesk: Managing resolution allowances](https://support.zendesk.com/hc/en-us/articles/10479587390106-Managing-resolution-allowances)support.zendesk.com · Checked 22 October 2026 per-seat allowances
7.  7.[Freshworks: AI Agent and chatbot sessions FAQ](https://crmsupport.freshworks.com/support/solutions/articles/50000004664-ai-agent-and-chatbot-sessions-faqs)crmsupport.freshworks.com · Checked 22 October 2026 $49 per 100 sessions, one-time 500 sessions
8.  8.[Freshdesk pricing](https://www.freshworks.com/freshdesk/trial/)freshworks.com · Checked 22 October 2026 Growth $19, Pro $55, Enterprise $89 per agent (annual)
9.  9.[HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog)legal.hubspot.com · Checked 22 October 2026 50 credits per resolved chat, $0.01 per extra credit, included credits by edition
10.  10.[HubSpot Service Hub pricing](https://www.hubspot.com/pricing/service?term=monthly)hubspot.com · Checked 22 October 2026 seat prices, onboarding fees, Customer Agent on Professional and Enterprise
11.  11.[HubSpot’s pricing guide](https://blog.hubspot.com/service/hubspot-service-hub-pricing)blog.hubspot.com · Checked 22 October 2026 seat prices and onboarding fees
12.  12.[HubSpot announcement: pay when the task is complete](https://www.hubspot.com/company-news/hubspots-customer-agent-and-prospecting-agent-now-you-pay-when-the-task-is-complete)hubspot.com · Checked 22 October 2026 outcome-based Customer Agent pricing
13.  13.[Tidio pricing](https://www.tidio.com/pricing/)tidio.com · Checked 22 October 2026 plans; Lyro from $39/month ($32.50/month billed yearly) for 50 conversations
14.  14.[Tidio: chatbot pricing guide](https://www.tidio.com/blog/chatbot-pricing/)tidio.com · Checked 22 October 2026 Lyro tier prices, updated 5 October 2026
15.  15.[Chatbase pricing](https://www.chatbase.co/pricing)chatbase.co · Checked 22 October 2026 Hobby $40 ($32 yearly), Standard $150 ($120), Pro $500 ($400); $40 per 1,000 extra credits; no free plan listed, 7-day trial
16.  16.[Chatbase FAQ](https://www.chatbase.co/docs/faq/faq)chatbase.co · Checked 22 October 2026 credits per reply
17.  17.[WhisperChat pricing](https://www.whisperchat.ai/pricing)whisperchat.ai · Checked 22 October 2026 Free, Standard $49, Pro $149, Scale $399
18.  18.[WhisperChat pricing in text form](https://www.whisperchat.ai/pricing.md)whisperchat.ai · Checked 22 October 2026 yearly prices, no overage charges
19.  19.[WhisperChat integrations docs](https://www.whisperchat.ai/docs/integration)whisperchat.ai · Checked 22 October 2026 all 10 integrations and plan notes
20.  20.[Intercom: Apps built by Intercom](https://www.intercom.com/help/en/articles/11070195-apps-built-by-intercom-first-party-apps)intercom.com · Checked 22 October 2026 WordPress, Shopify, Slack, Zendesk Support apps; most included with your plan
21.  21.[Intercom: Channels explained](https://intercom.com/help/en/articles/9955432-channels-explained)intercom.com · Checked 22 October 2026 email, phone, WhatsApp, SMS, Slack, Facebook, Instagram, Telegram
22.  22.[Intercom: Usage-based channels](https://intercom.com/help/en/articles/9061703-usage-based-channels)intercom.com · Checked 22 October 2026 what’s billed per use
23.  23.[Intercom: Zapier app](https://www.intercom.com/help/en/articles/304-zapier-app)intercom.com · Checked 22 October 2026
24.  24.[Intercom MCP server](https://developers.intercom.com/docs/guides/mcp)developers.intercom.com · Checked 22 October 2026
25.  25.[Intercom API reference](https://developers.intercom.com/intercom-api-reference/)developers.intercom.com · Checked 22 October 2026
26.  26.[Zendesk: Getting started with social messaging](https://support.zendesk.com/hc/en-us/articles/4408831648794-Getting-started-with-social-messaging)support.zendesk.com · Checked 22 October 2026 WhatsApp, Instagram, Messenger and more
27.  27.[Zendesk: About Sunshine Conversations in Zendesk Suite](https://support.zendesk.com/hc/en-us/articles/5514406080538-About-Sunshine-Conversations-in-Zendesk-Suite)support.zendesk.com · Checked 22 October 2026 Telegram, SMS, Viber
28.  28.[Zendesk: Extending Zendesk with top integrations](https://support.zendesk.com/hc/en-us/articles/4408832644122-Extending-Zendesk-with-top-integrations)support.zendesk.com · Checked 22 October 2026 Slack, Shopify
29.  29.[Zendesk Support for WordPress](https://cs.wordpress.org/plugins/zendesk)cs.wordpress.org · Checked 22 October 2026
30.  30.[Zapier on the Zendesk Marketplace](https://www.zendesk.co.uk/apps/support/1444/zapier)zendesk.co.uk · Checked 22 October 2026
31.  31.[MCP Server for Zendesk (Swifteq)](https://www.zendesk.co.jp/apps/support/1191848/)zendesk.co.jp · Checked 22 October 2026
32.  32.[Zendesk API reference](https://developer.zendesk.com/api-reference/introduction/introduction/)developer.zendesk.com · Checked 22 October 2026
33.  33.[Freshdesk Omni: Conversation channels](https://crmsupport.freshworks.com/support/solutions/articles/50000010208-conversation-channels-in-freshdesk-omni)crmsupport.freshworks.com · Checked 22 October 2026 web chat, email, WhatsApp, SMS, Messenger, Instagram
34.  34.[Freshworks: Telegram in Freshchat](https://crmsupport.freshworks.com/support/solutions/articles/50000006087-telegram-in-freshchat)crmsupport.freshworks.com · Checked 22 October 2026 paid third-party app
35.  35.[Freshdesk MCP integration](https://partnersupport.freshworks.com/support/solutions/articles/50000012670-model-context-protocol-mcp-integration-in-freshdesk)partnersupport.freshworks.com · Checked 22 October 2026 plans and action allowances
36.  36.[Freshdesk WordPress app](https://www.freshworks.com/apps/wordpress)freshworks.com · Checked 22 October 2026
37.  37.[Freshdesk Shopify app](https://crmsupport.freshworks.com/support/solutions/articles/195382-the-shopify-app)crmsupport.freshworks.com · Checked 22 October 2026
38.  38.[Freshdesk for Slack](https://www.freshworks.com/apps/freshdesk_for_slack/)freshworks.com · Checked 22 October 2026
39.  39.[Freshdesk and Zapier](https://crmsupport.freshworks.com/support/solutions/articles/192518-using-zapier-to-integrate-freshdesk-with-other-apps)crmsupport.freshworks.com · Checked 22 October 2026
40.  40.[Freshdesk API](https://developers.freshdesk.com/api)developers.freshdesk.com · Checked 22 October 2026
41.  41.[HubSpot: Connect channels to the inbox](https://knowledge.hubspot.com/inbox/connect-channels-to-the-conversations-inbox)knowledge.hubspot.com · Checked 22 October 2026 channels by plan, $75 SMS add-on
42.  42.[HubSpot App Marketplace](https://ecosystem.hubspot.com/marketplace/apps/popular)ecosystem.hubspot.com · Checked 22 October 2026 WordPress, Shopify, Slack, Zapier apps built by HubSpot
43.  43.[HubSpot MCP server](https://developers.hubspot.com/mcp)developers.hubspot.com · Checked 22 October 2026
44.  44.[HubSpot API reference](https://developers.hubspot.com/docs/reference)developers.hubspot.com · Checked 22 October 2026

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