Odoo Chatbot for After-Hours Support
WhisperChat helps Odoo websites support visitors when the team is offline. Train the chatbot on your website, FAQs, policies, documents, and support content so it can answer common questions after hours and escalate complex issues for human follow-up.
Why after-hours support matters
Visitors arrive around the clock, but teams are not always online. After-hours answers keep visitors engaged and capture leads that would otherwise be lost overnight.
Questions the chatbot can answer
- What are your business hours?
- How do I get started?
- What services do you offer?
- What is your pricing or quote process?
- What is your return policy?
- Where can I find documentation?
- How do I contact support?
- Can someone follow up tomorrow?
- What should I do if my issue is urgent?
How WhisperChat helps
WhisperChat answers these questions from your own trained content, captures lead details when a visitor shows intent, and escalates anything uncertain or sensitive to your team instead of guessing.
Recommended training sources
- FAQ pages
- Contact page
- Business hours
- Support process
- Service pages
- Pricing and quote guidance
- Policy pages
- Documentation
- Common support replies
Odoo setup steps
1. Install the free Odoo chatbot app
Install the free odoo_gpt_chat app from the Odoo Apps listing.
2. Create a WhisperChat account
Sign up for a free WhisperChat account.
3. Create an after-hours support chatbot
Create a chatbot for this workflow in the WhisperChat dashboard.
4. Add knowledge sources
Add website, FAQ, policy, and support content.
5. Test real questions
Test common after-hours questions.
6. Copy the chatbot ID
Copy the chatbot ID from WhisperChat.
7. Paste into Odoo settings
Paste the chatbot ID into the Odoo integration settings.
8. Verify the live widget
Verify after-hours messaging and escalation.
Add an AI chatbot to your Odoo website
Install the free Odoo app, train WhisperChat on your content, and start answering visitor questions automatically.