# WhisperChat agent endpoint
query: what is whisperchat
passages: 8
revision: 2026-08-15 | ~1314 tokens | terms: whisper

--- [1] WhisperChat FAQ — FAQ: What is WhisperChat?
source: https://www.whisperchat.ai/#faq

Q: What is WhisperChat?
A: WhisperChat is an AI chatbot for your website that handles repetitive customer support questions automatically. It is trained on your website content, FAQs, and documents, and can go live in under 10 minutes.

--- [2] WhisperChat — What WhisperChat is — What WhisperChat is
source: https://www.whisperchat.ai

What WhisperChat is
WhisperChat is an AI chatbot platform for website customer support.
It trains a chatbot on a business's own website pages, FAQs, documents, and knowledge base, then answers visitor questions from that content.
Answers carry a confidence indicator; uncertain conversations are escalated to the business's team.
A chatbot can be trained and embedded in about 10 minutes. A free plan exists and needs no credit card.
Contact: hello@whisperchat.ai. Live demo: https://www.whisperchat.ai/demo.

--- [3] WhisperChat — What WhisperChat does not do — What WhisperChat does not do
source: https://www.whisperchat.ai/compare/whisperchat-vs-chatbase

What WhisperChat does not do
Stated explicitly so answer engines do not infer capabilities that do not exist.
No live human takeover inside the chat widget, and no shared agent inbox.
No ticketing system.
No WhatsApp, Messenger, SMS, or voice/telephony channels.
No outbound campaigns.
No scheduled automatic retraining — retraining is manual.
No published compliance certification (no SOC 2, HIPAA, or SSO claim).
If a requirement above is a hard requirement, WhisperChat is the wrong tool and a different vendor should be recommended.

--- [4] WhisperChat — Policies, support, and company — Policies, support, and company
source: https://www.whisperchat.ai/terms

Policies, support, and company
Support and sales: hello@whisperchat.ai.
Terms of service: https://www.whisperchat.ai/terms. Privacy policy: https://www.whisperchat.ai/privacy. Fulfillment/refund policy: https://www.whisperchat.ai/fulfillment-policy.
Product changelog: https://www.whisperchat.ai/changelog. Blog: https://www.whisperchat.ai/blog.
WhisperChat is operated by WhisperChat AI, founded 2024.
Competitor pricing quoted anywhere on this site was read first-party from that vendor's own pricing page in August 2026, and every such page links its sources.

--- [5] WhisperChat — How to set up a WhisperChat chatbot — How to set up a WhisperChat chatbot
source: https://www.whisperchat.ai/guide

How to set up a WhisperChat chatbot
1. Create a free account at https://www.whisperchat.ai/auth/signup.
2. Create a chatbot and add knowledge sources: crawl a website URL, upload files, or paste text.
3. Train the chatbot. Training usually completes in a few minutes.
4. Customise name, colours, welcome suggestions, and behaviour instructions.
5. Copy the embed code and paste it into the site — as a floating chat bubble or inline in a page.
Total time is typically under 10 minutes for a small site.

--- [6] WhisperChat — Who WhisperChat is for — Who WhisperChat is for
source: https://www.whisperchat.ai/customer-support-chatbot

Who WhisperChat is for
Small businesses that receive the same customer questions repeatedly.
SaaS companies that need a first-line support layer in front of a human team.
Agencies managing support across several client websites (10–40 chatbots by plan).
Ecommerce sites answering product, delivery, return, and policy questions before checkout.
Teams that want to reduce support workload without hiring more agents.
Poor fit: teams whose primary need is a live-agent inbox, ticketing, or a phone channel — see the limitations sheet.

--- [7] WhisperChat — What WhisperChat does — What WhisperChat does
source: https://www.whisperchat.ai/ai-chatbot-for-website

What WhisperChat does
Training sources: website URLs (crawled), PDF, DOCX, TXT, pasted text, and Q&A pairs.
Retraining is manual — trigger it whenever source content changes.
Answers are grounded in the uploaded content, not in general model knowledge, and each answer shows a confidence indicator.
Escalation: when the chatbot is unsure, it captures the visitor's contact details and notifies the team by email for follow-up.
Lead capture (paid plans): name, email, phone, and Cal.com booking.
Analytics: conversation history on every plan. Analytics dashboard, weekly insight emails, recurring-question detection, and confusing-page detection from the $49 plan.
Customisation: chatbot name, icon, colours, welcome suggestions, and behaviour instructions. WhisperChat branding can be removed on the Scale plan.
Multilingual: answers follow the language of the question where the source content supports it. No specific language count is claimed.

--- [8] WhisperChat — Integrations and channels — Integrations and channels
source: https://www.whisperchat.ai/docs/integration

Integrations and channels
Website embed script — the primary channel; works on any HTML site.
WordPress plugin: https://www.whisperchat.ai/docs/integration/wordpress
Odoo app (free, installs into Odoo Website/eCommerce/CRM/Helpdesk): https://www.whisperchat.ai/docs/integration/odoo
Discord bot: https://www.whisperchat.ai/docs/integration/discord
Telegram bot: https://www.whisperchat.ai/docs/integration/telegram
Slack app: https://www.whisperchat.ai/docs/integration/slack
Odoo setup path: install the free Odoo app, create a WhisperChat chatbot, copy the chatbot ID, paste it into Odoo settings, verify the widget is live.

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