--- title: "WhisperChat vs Chatbase: Free Plan, Pricing & Features Compared (2026)" description: "WhisperChat vs Chatbase on free plan, pricing, message credits vs questions, integrations, and training. Chatbase prices checked 22 October 2026." canonical: "https://www.whisperchat.ai/compare/whisperchat-vs-chatbase" last-updated: "2026-10-26" source: "https://www.whisperchat.ai/compare/whisperchat-vs-chatbase" --- # WhisperChat vs Chatbase: Free Plan, Pricing & Features Compared (2026) > WhisperChat vs Chatbase on free plan, pricing, message credits vs questions, integrations, and training. Chatbase prices checked 22 October 2026. 1. [Home](https://www.whisperchat.ai/) 2. \>WhisperChat vs Chatbase # WhisperChat vs Chatbase: Free Plan, Pricing & Features Compared (2026) Both train an AI chatbot on your website. They differ on free plan, how usage is counted, channels, and what you pay as you grow. [Start Free](https://www.whisperchat.ai/auth/signup)[See Live Demo](https://www.whisperchat.ai/demo) Prices checked on 22 October 2026. ## Is WhisperChat a good Chatbase alternative? Yes, if you want a support chatbot for your website and a free plan you can keep. WhisperChat’s free plan gives you 150 questions a month with no end date, and paid plans start at $49. Chatbase’s pricing page now lists paid plans from $40 a month (700 message credits) with a 7-day trial. Chatbase is the better pick if you need voice, a helpdesk inbox or lots of messaging channels. Last reviewed 22 October 2026 · Chatbase pricing checked 22 October 2026 ## WhisperChat vs Chatbase at a glance Here’s how the two line up on the things small teams ask about most. WhisperChat Chatbase Free plan Yes, permanent: 150 questions/month, 1 chatbot, 1 website. No card needed Not on the official pricing page (checked 22 Oct 2026). Paid plans have a 7-day trial Cheapest paid plan Standard: $49/month ($27/month billed yearly) for ~5,000 questions Hobby: $40/month ($32/month billed yearly) for 700 message credits Mid plan Pro: $149/month ($82/month billed yearly) for ~10,000 questions Standard: $150/month ($120 yearly) for 4,000 credits Higher plan Scale: $399/month ($219/month billed yearly) for ~40,000 questions Pro: $500/month ($400 yearly) for 15,000 credits Yearly discount About 45% (Standard $319, Pro $979, Scale $2,629 a year) 20% How usage is counted Questions Message credits (1 to 5 per reply, depending on the AI model) Chatbots / agents 1 free, 10 on Standard, 20 on Pro, 40 on Scale 1 agent on every self-serve plan; extra agents $300/year each Remove branding Included on Scale. Other paid plans: $300 add-on $1,188/year add-on Extra usage $7 per 1,000 message credits (add-on). No automatic overage charges $40 per 1,000 credits (auto-recharge) Team seats No per-seat charge 2 on Hobby, 3 on Standard, 5 on Pro Lead capture From $49 Yes (plan not stated on its pricing page) API access From $49 From Standard ($150/month) Voice, helpdesk inbox No Voice and helpdesk inbox from Standard Enterprise (SSO, audit logs) No Enterprise plan, custom price The catch hides in that “how usage is counted” row. We explain it below. ## Integrations side by side Here’s every place WhisperChat connects to, and what Chatbase offers for each. Integration WhisperChat Chatbase Any website Yes. Paste one snippet before . Works with any site. Every plan, including Free Yes. Chat bubble, help page or full-page embed WordPress Yes. Install the plugin and enter your Bot ID. No theme edits. Every plan, including Free Yes, on every plan, including Hobby Shopify Yes. Syncs your product catalogue, so the bot answers about prices, stock and descriptions. Paid plan Yes, on every plan, including Hobby Odoo Yes. Sends captured leads into your Odoo CRM pipeline. Works with Odoo Online, Odoo.sh and on-premise. Paid plan Listed on its pricing page. Not on Hobby Slack Yes. Your team mentions the bot in a channel or DMs it. Paid plan Yes, on every plan, including Hobby Discord Yes. A slash command in any server it’s invited to, and in DMs. Paid plan Not listed Telegram Yes. Create a bot with @BotFather and paste the token. Paid plan Only through third-party connectors (Zapier or Make) Zapier Yes. Send leads to your CRM, a spreadsheet or Slack, or ask the bot from any Zap. Paid plan Yes. Not on Hobby MCP server Yes. Connect Claude, ChatGPT or any MCP client to manage your chatbots Yes. Claude, ChatGPT and other MCP clients. Standard or higher REST API Yes. Ask a chatbot questions, manage knowledge sources, read conversations. From $49 Yes. From Standard ($150/month) Email, phone, WhatsApp, SMS, Instagram, Facebook No Email, phone (through Twilio or SIP), WhatsApp, Instagram and Messenger: yes. Phone and voice need Standard. SMS: not listed Helpdesks like Zendesk Only through third-party connectors (Zapier) Yes. Zendesk, Salesforce and others. Not on Hobby Every WhisperChat channel answers from the same knowledge and shows up in the same dashboard. So you train it once, and it works everywhere you’ve connected it. WordPress and the website embed work on every plan, including Free. The other integrations need a paid plan. The real gap is customer messaging: Chatbase answers on WhatsApp, Instagram, Messenger, email and phone, and WhisperChat doesn’t. WhisperChat has Discord and Telegram built in, which Chatbase doesn’t list. ## What’s a message credit, and how is it different from a question? A Chatbase message credit isn’t the same as one answered question. Each reply your bot sends costs credits, and the number depends on which AI model you pick. Chatbase’s own FAQ lays it out: - Most models cost 1 credit per reply. - A long list of newer models (several GPT, Claude Sonnet, Gemini and Grok versions) cost 2 credits per reply. - GPT-5.5 costs 4 credits per reply. - Claude 5.5 Opus costs 5 credits per reply. So Chatbase Hobby’s 700 credits could mean 700 replies on a basic model. On a 2-credit model it’s 350. On the top model it’s 140. WhisperChat counts questions. Your plan says how many questions a month you get, and you don’t have to pick a model or do the math. Each plan has its own model level instead (basic on Free, “expanded” on Standard, “more advanced” on Pro, “full” on Scale). ### What happens when you run out? On Chatbase, the FAQ says your bot shows a message that it’s unavailable until credits come back. Credits reset on the 1st of each month, or you can turn on auto-recharge. On WhisperChat, when your monthly questions run out, on any plan, the bot drops to a limited mode of 5 replies a day instead of stopping. There are no surprise overage charges. You can buy extra credits ($7 per 1,000) or move up a plan. ### One more thing to watch A visitor rarely asks just one thing. If someone asks a follow-up, that’s another reply on Chatbase and another question on WhisperChat. Plan for 2 to 3 per conversation on either tool. ## How much will each one cost you per month? From about 1,000 questions a month, WhisperChat costs less in every case below. The gap grows if you use a Chatbase model that costs 2 credits per reply. All prices are monthly billing. For Chatbase we picked the cheapest mix of plan plus $40 per 1,000 extra credits. For WhisperChat we show the plan that covers the volume. Questions per month WhisperChat Chatbase, 1-credit model Chatbase, 2-credit model 150 $0 (Free) $40 (Hobby) $40 (Hobby) 500 $49 (Standard) $40 (Hobby) $80 (Hobby + 1,000 credits) 1,000 $49 (Standard) $80 (Hobby + 1,000 credits) $120 (Hobby + 2,000 credits) 5,000 $49 (Standard) $190 (Standard + 1,000 credits) $390 (Standard + 6,000 credits) 10,000 $149 (Pro) $390 (Standard + 6,000 credits) $700 (Pro + 5,000 credits) 15,000 $399 (Scale) $500 (Pro) $1,100 (Pro + 15,000 credits) ### A few honest notes on this table - Chatbase wins at 500 questions on a basic model ($40 vs $49). If you’re small and happy with a 1-credit model, Hobby is a fair deal. - Yearly billing changes things. Chatbase takes 20% off (Hobby $32, Standard $120, Pro $400). WhisperChat takes about 45% off (Standard $27, Pro $82, Scale $219 a month). - We assumed extra Chatbase credits come in blocks of 1,000. That’s how the add-on is priced on its pricing page. - Follow-ups count. “Questions” here means replies. Real conversations often have 2 or 3. ## How do you train each bot on your website? Both tools work the same basic way. You paste your website URL, the tool reads your pages, and you add files for anything that isn’t on the site. Training source WhisperChat Chatbase Website URL crawl Yes Yes PDF, DOCX, TXT files Yes Yes (also DOC) Pasted text Yes Yes Q&A pairs Yes Yes Notion sync No Yes Closed helpdesk tickets (Zendesk, Salesforce) No Yes, on Pro Automatic re-sync when content changes No. You retrain it when your content changes From Standard If your answers live on your website and in a few PDFs, both tools will cover you. Chatbase pulls ahead if your knowledge sits in Notion or old support tickets. One thing to keep in mind on Chatbase: 40 MB is the cap on Hobby, Standard and Pro alike. More space costs $300 a year per 10 MB. ## Where can the bot live? WhisperChat connects to 10 places: any website (one embed script), WordPress, Shopify, Odoo, Slack, Discord, Telegram and Zapier. There’s also an MCP server and a REST API. Chatbase’s integrations page lists WhatsApp, Slack, Zapier, WordPress, Shopify, Wix, Webflow, Framer, Bubble and Weebly. Its pricing page also shows Messenger, Instagram and Calendly on Hobby. Tools like HubSpot, Salesforce, Zendesk and Stripe need Standard or higher. If you want one bot answering on your site, WhatsApp and Instagram, Chatbase covers more ground. ## Where is each one better? ### Where Chatbase is better - More channels. WhatsApp, Instagram, Messenger, email and phone are on its channels list. - Voice and a helpdesk inbox. Both come with Standard. WhisperChat has neither. - More training sources. Notion sync and past support tickets help if your answers aren’t on your website. - AI actions. Chatbase agents can run 5 to 12 actions each, depending on plan. These let the bot do tasks, not just answer. - Model choice. You can pick from OpenAI, Anthropic, Gemini and others, and pay more credits for stronger ones. - Enterprise options. SSO, audit logs and white-labeling are on its Enterprise plan. WhisperChat doesn’t offer SOC 2 or HIPAA. ### Where WhisperChat is better - A free plan you can keep. 150 questions a month, no end date, no card needed, and your bot is never deleted for inactivity. Chatbase’s pricing page shows only a 7-day trial. - Simpler counting. Questions, not credits that change by model. - Lower cost at volume. About 5,000 questions a month costs $49 vs $190 or more on Chatbase. - More bots per plan. 10 chatbots on Standard. Chatbase gives you 1 agent and charges $300 a year for each extra one. - Cheaper top-ups. $7 per 1,000 extra credits vs $40 on Chatbase. - Built for support questions. A confidence indicator shows when the bot isn’t sure. Then it can grab the visitor’s contact details and alert your team, or send them to a Cal.com booking link. - Insights from $49. Weekly emails, recurring questions and pages that confuse visitors. ### What WhisperChat doesn’t do There’s no live chat takeover, no shared inbox and no ticketing. If your team wants to jump into conversations in real time, you’ll need another tool next to it, or a platform like Chatbase. ## Which one should you pick? Pick WhisperChat if your main job is answering visitor questions on your website and you want to know your bill in advance. Pick Chatbase if you want one AI agent working across many channels and doing tasks. ### WhisperChat is a good fit if - You want to try it on your real site for free, for as long as you like. - You get somewhere between 1,000 and 5,000 questions a month and want to pay $49 for that. - You run more than one website or brand and want a bot for each. - You’d rather the bot capture a lead or book a call when it’s unsure than guess. - You use WordPress, Shopify, Odoo, Slack, Discord, Telegram or Zapier. ### Chatbase is a good fit if - You need the bot on WhatsApp, Instagram or Messenger, not just your site. - You want voice support or a helpdesk inbox in the same tool. - Your knowledge base lives in Notion or in old Zendesk tickets. - You need SSO, audit logs or other enterprise controls. - You get fewer than about 700 questions a month and don’t need a free tier. WhisperChat isn’t for you if you need your team to take over chats live, or you need SOC 2 or HIPAA paperwork. It doesn’t offer those, and we’d rather tell you now. ## Try WhisperChat on your own website Train it on your pages and files and see how many questions it answers on its own. It’s free for 150 questions a month, no card needed. [Start Free](https://www.whisperchat.ai/auth/signup) ## FAQ ### Does Chatbase have a free plan in 2026? Chatbase’s official pricing page, checked on 22 October 2026, doesn’t list one. It shows Hobby, Standard, Pro and Enterprise, each with a 7-day trial. Some review sites still describe a free plan with 50 message credits, so check when you sign up. ### How much does Chatbase cost? Hobby is $40 a month for 700 message credits. Standard is $150 for 4,000 credits, and Pro is $500 for 15,000 credits. Paying yearly drops these to $32, $120 and $400 a month. ### How many questions do 700 Chatbase credits cover? Up to 700 replies on a 1-credit model. On a 2-credit model it’s 350, and on Claude 5.5 Opus (5 credits) it’s 140. ### What’s the best free alternative to Chatbase? WhisperChat’s free plan gives you 150 questions a month, 1 chatbot and 1 website, with no time limit. It carries “Powered by WhisperChat” branding. ### Can I remove the branding? On Chatbase, removing “Powered By Chatbase” is a $1,188 a year add-on. On WhisperChat, branding removal is included on the Scale plan ($399 a month), or you can add it to another paid plan for $300. ### Can I move my Chatbase content to WhisperChat? There’s no import tool. But both tools train on your website URL and files, so you can point WhisperChat at the same pages and documents. Setup takes one embed script. ### Is Chatbase better for WhatsApp or Instagram? Yes. Chatbase connects to WhatsApp, Instagram and Messenger. WhisperChat doesn’t connect to WhatsApp, Instagram or Messenger. It works on your website, WordPress, Shopify, Odoo, Slack, Discord, Telegram and Zapier, plus an MCP server and a REST API. ### Which tools does WhisperChat connect to? Ten: any website, WordPress, Shopify, Odoo, Slack, Discord, Telegram, Zapier, an MCP server and a REST API. You can also share your bot as a public chat link. WordPress and the website embed work on the free plan; the rest need a paid plan. Every channel answers from the same trained content. WhisperChat doesn’t answer on email, phone, WhatsApp, SMS, Instagram or Facebook. ## How we researched this comparison Written by WhisperChat Research Competitor pricing checked 22 October 2026 Published 22 October 2026 Last reviewed 22 October 2026 ### Where the numbers come from Every competitor price, plan limit, and quota on this page was read from that vendor’s own public pricing page or documentation on the date shown above. Where a vendor does not publish a figure, this page says so rather than estimating one. ### What we have not done We have not run a hands-on trial of the competing products, and we do not claim to have. This page compares published capabilities and published pricing. Anything that would require using the product to know answer quality, support responsiveness, reliability is outside what we can honestly assess here. ### How we decide who wins a row A row goes to the product whose published information supports it. Where a competitor is stronger than WhisperChat, the page says so. Where a competitor costs less than WhisperChat at a given volume, the page shows both numbers. ### What we do about stale prices AI chatbot pricing changes often. Each page shows the month its competitor pricing was checked. If that date is more than a few months old, check the vendor’s pricing page before making a decision on it. ### Who wrote this We make WhisperChat, so read this with that in mind. We took every Chatbase number from Chatbase’s own pricing page, FAQ and integrations page on 22 October 2026. WhisperChat numbers come from our pricing page and integration docs on the same day. We didn’t run a hands-on test of Chatbase for this page. Prices change often, so check both pricing pages before you buy. Spot something out of date? Email hello@whisperchat.ai and we’ll fix it. ## Sources Every competitor figure on this page was read from these pages on the dates shown. Prices change check the source before making a decision on it. 1. 1.[Chatbase pricing](https://www.chatbase.co/pricing)chatbase.co · Checked 22 Oct 2026 plans, credits, agents, seats, training size, AI actions, add-ons 2. 2.[Chatbase FAQ](https://www.chatbase.co/docs/faq/faq)chatbase.co · Checked 22 Oct 2026 credits per model, monthly reset, what happens when credits run out, training sources 3. 3.[Chatbase integrations guide](https://www.chatbase.co/guide/category/integrations)chatbase.co · Checked 22 Oct 2026 channels and platforms 4. 4.[WhisperChat pricing](https://www.whisperchat.ai/pricing)whisperchat.ai · Checked 22 Oct 2026 plans, questions, add-ons 5. 5.[WhisperChat integrations docs](https://www.whisperchat.ai/docs/integration)whisperchat.ai · Checked 22 Oct 2026 all 10 integrations and plan notes 6. 6.[Chatbase channels docs](https://www.chatbase.co/docs/user-guides/chatbot/channels)chatbase.co · Checked 22 Oct 2026 email, phone, WhatsApp, Messenger, Instagram, Zendesk, Salesforce, Shopify and more 7. 7.[Chatbase MCP server docs](https://www.chatbase.co/docs/developer-guides/mcp)chatbase.co · Checked 22 Oct 2026 MCP clients and plan needed 8. 8.[Chatbase REST API docs](https://www.chatbase.co/docs/developer-guides/api-integration)chatbase.co · Checked 22 Oct 2026 what the API does and plan needed 9. 9.[Chatbase on Telegram](https://www.chatbase.co/blog/chatgpt-on-telegram)chatbase.co · Checked 22 Oct 2026 no native Telegram, connect through Zapier or Make ## Explore WhisperChat - [AI chatbot for website](https://www.whisperchat.ai/ai-chatbot-for-website) - [Customer support chatbot](https://www.whisperchat.ai/customer-support-chatbot) - [AI chatbot for small business](https://www.whisperchat.ai/ai-chatbot-for-small-business) - [SaaS customer support chatbot](https://www.whisperchat.ai/saas-customer-support-chatbot) - [Chatbot for website support](https://www.whisperchat.ai/chatbot-for-website-support) - [AI chatbot pricing](https://www.whisperchat.ai/pricing/ai-chatbot-pricing) - [AI chatbot alternatives](https://www.whisperchat.ai/alternatives) - [Flat vs per-resolution pricing](https://www.whisperchat.ai/pricing/ai-chatbot-pricing-per-resolution) - [Free AI chatbots for websites](https://www.whisperchat.ai/pricing/free-ai-chatbots-for-websites) - [Add an AI chatbot in 10 minutes](https://www.whisperchat.ai/guides/add-ai-chatbot-to-website) - [Pricing](https://www.whisperchat.ai/pricing)