Whisperchat Changelog — Product Updates & Feature Releases

Follow our journey as we continuously improve and expand our platform.

2026-08-14

Slack Integration

Connect your chatbot to Slack and let your team chat with your AI assistant directly from Slack.
Changelog: Slack Integration
2026-08-12

Telegram Integration

Connect your chatbot to Telegram and let users chat with your AI assistant directly from Telegram.
Changelog: Telegram Integration
2026-08-03

Discord Integration

Connect your chatbot to Discord and let users chat with your AI assistant directly from any Discord server or direct message.
Changelog: Discord Integration
2026-04-07

Safety Controls & Brand Voice

Control conversation topics, restrict sensitive content, and set your assistant's tone (Professional, Friendly, or Direct) for consistent, brand-aligned responses
Changelog: Safety Controls & Brand Voice
2026-04-01

Support Savings Dashboard

Your dashboard now shows questions answered, estimated time saved, and repetitive queries prevented — so you can see the real impact of your assistant every day.
Changelog: Support Savings Dashboard
2026-03-25

Weekly Insight Reports

Receive a weekly email summarising questions answered, recurring topics, confusing pages, and potential leads — so you always know how your assistant is performing.
Changelog: Weekly Insight Reports
2026-03-12

AI Training Suggestions

WhisperChat now surfaces unanswered questions and low-confidence responses directly in your dashboard, so you can improve your assistant's knowledge with one click.
Changelog: AI Training Suggestions
2026-03-02

Lead Capture & Escalation Routing

Capture potential leads from chat conversations and automatically route high-value or complex queries to your team — without missing a sales opportunity.
Changelog: Lead Capture & Escalation Routing
2026-02-23

Conversation Analytics

Introducing a full analytics dashboard with insights into top questions, unanswered queries, visitor intent, and support trends across your chatbot.
Changelog: Conversation Analytics
2026-02-03

Customer Intelligence

WhisperChat now detects visitor intent, flags confusing pages generating the most questions, identifies buying signals like pricing or quote queries, and tracks your assistant's overall health score — all from one place.
Changelog: Customer Intelligence

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